SDHK is an immersive and interactive 2-day experience

Here's what it looks like:

  • Day 1 brings everyone together for stories, case studies, interactive sessions and conversations led by speakers from different countries, backgrounds and perspectives within the region.

  • Day 2 is about learning by doing, and this year we have a new experience planned. The day will be led by one of the worlds leading Service Design practitioners, Adam Lawrence (co-author This Is Service Design Doing). Adam will guide participants through an innovation program that amplifies social, economic and community impact.

YOUR full 2-day experience includes

  • All talks and interactive sessions, Lunch and drinks both days,

  • Evening social mixers on both days.

  • Inspiration, connection and fun!

2019 THeme: Design for Impact

Design for Impact looks at the strategic role that service design can play in shaping the future, elevating quality of life, affecting powerful change and have a positive affect on society. 

We will highlight the need for a global transition away from the industrial age practices that no longer serve us, to more sustainable practices that deal with reality of resource limitations.

Our goal is bring new ways if thinking, working and living to life by forging new connections between people, communities and organisations.

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Day 1 - thursday, NOVEMBER 7 2019

Speakers, Activities, 
Case Studies and Discussions

Speakers will be announced weekly. Check in regularly.







Games as a Service - Reimagining How People, Organisations, & Communities Can Benefit from Playing Together

09:45 - 10:30

Copy of Jeffrey Koh

Jeffrey Koh >
Partner and Director of Strategic Ventures at Chemistry

Games offer an opportunity to inspire change in the people who play them. It allows us to approach a simulated social interaction, based on rules with objectives, risks, and rewards. Playing with others can break down walls between people, organisations and communities. In this talk, we explore the concept of the game, and present a case study of one designed by Chemistry, intended to facilitate cross-functional problem solving, and provoke innovation readiness within an organisation and its people.


10:30 - 10:45



Talk + Q&A 2

Your solution is not my problem

10:45 - 11:30


Talk + Q&A 3

From academic to practice

11:30 - 12:15

12:15 - 13:00


Healthy and nutricious with a focus on health, sustainability and zero waste.


13:00 - 13:15


Talk + Q&A 4

13:15 - 14:00


Panel discussion

14:00 - 14:45



14:45 - 15:00


Community activation

15:00 - 15:30


Talk + Q&A 5

Social enterprise

15:30 - 16:15


Talk + Q&A 6


16:15 - 17:00


Evening program

Drinks ๐ŸŽ‰

17:00 - 19:00

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Day 2- Friday, NOVEMBER 8 2019

Learning by doing

Day 2 activates the audience and demonstrates how the ideas of Design For Impact can manifest and activated through Design Thinking.

This program will activate participants to move beyond ego-centric thinking towards eco-centric thinking that creates shared value across and among networks of people and organisations.

Copy of Adam Lawrence

Day 2 Facilitator: Adam Lawrence

Day 2 will be led by Adam Lawrence, where we will collectively Design For Impact.

The Service Design guru, and Co-Author of 'This Is Service Design' will use his background in psychology and acting to spark moments of transformative learning. Attendees will experience a shift in understanding and feel both activated and able to affect change. 

Adam is co-founder of WorkPlayExperience, and co-initiator of the Global Service Jam - the worldโ€™s biggest ever service design event (so far). He is a co-author of the top selling book, This is Service Design Doing.