We showcase the best examples of design-led innovation from around the region. You will gain unique perspectives about localised approaches and challenges.
Accelerate your personal and professional development, by joining a community of people who share your passion for creating a better future for humanity.
Learn about the value of design- led innovation and how to apply it in the real world, with keynote talks, stories, interactive sessions and workshops over 2 days.
Human-centric methods lead to better solutions by collaborating and co-design with others.
Customers are more likely to embrace the outcome when they are involved in the innovation process.
Test ideas with customers continuously to lower the risks.
Design Thinking methods help people to respond and adapt to rapid changes in their environment.
SDHK gets a global audience of around 200 business & innovation leaders from corporate & academic sectors as well as entrepreneurs, the government and social enterprises. This year we have attendees signed up from HSBC, YouTube, Standard Chartered, AXA, SunLife, Credit Suisse, Facebook, Cigna, Walmart, CLP, regional universities and HK gov depts.
Design Thinking is an inclusive and creative approach to problem solving. It encourages participation and transparency while creating outcomes that are beneficial for people, businesses, communities and nations.
Service Design is the deliberate creation and coordination of solutions, services and experiences that ensure companies, educators and governments deliver meaning and value for humanity.
Birdie Salva is the general manager and co-founder of Curiosity, a Manila-based design research consultancy that provides local insight through ethnographic approaches to help organizations design new products and services. In the past 7 years, Birdie has been involved in over 100 research projects for companies in industries such as telecom, insurance, banking, healthcare, and consumer goods.
Read more about Birdie on LinkedIn
Megan is Co-Founder & CEO at Neurum Health and she is excited about meaningful changes in psychiatric and neurological disorders. Technology has offered new potentials in the way we conceptualise, innovate, and deliver care. These meaningful changes emerge from the intersections of different fields, driven by people coming together to solve shared problems. I believe that interdisciplinary collaborations between clinicians, engineers, researchers, designers, entrepreneurs, patients etc. are paramount for progress.
Read more about Megan on LinkedIn
Jeff Rotmeyer is founder of ImpactHK and Love 21 Foundation. He is passionate about supporting those held back in our society by a lack of opportunity.
Both Love 21 Foundation and ImpactHK provide a wholistic approach to empowering individuals, giving them a true opportunity to reach their potential.
Read more about Jeff on LinkedIn
Sulistyawati, PhD is the co-founder and principal consultant at Somia Customer Experience. She lives in Bali, Indonesia, and works on strategic and experience design projects for regional and international clients. Sulis is passionate about understanding human behavior and using holistic design to solve problems.
Read more about Sulistyawati on LinkedIn
Bruce is an assistant professor in the School of Design at The Hong Kong Polytechnic University. He research focuses on technology-mediated experience design that supports human flourishing. He builds bridges between the academic world and business and is dedicated to educating a new breed of designer for service innovation. He is currently working on the co-design process for technology-mediated experiences in tourism, leisure, service innovation and social design.
Read more about Bruce on LinkedIn
Olivia is Head of Diversity & Inclusion Development at John Swire & Sons (H.K.) Ltd. A passionate advocate for inclusion in the workplace and inclusive leadership, she is responsible for developing a coherent diversity and inclusion (“D&I”) strategy and aligning D&I initiatives across the Swire Group. The strategy aims to create a more supportive and inclusive work environment for all staff. Swire is one of the first conglomerates in the region to pioneer a dedicated role in D&I within the organisation.
Read more about Olivia on LinkedIn
Heidi’s work in food policy with London and Amsterdam-based sustainability NGOs gives her a global perspective on Hong Kong’s food culture. She is ambitiously driving towards making sustainability the norm in the F&B industry, through the HK chapter of the UK’s Sustainable Restaurant Association’s ‘Food Made Good’ (FMG) program.
Read more about Heidi on LinkedIn
Gaëlle Loiseau was keen to apply her skillset to innovative ways of doing business after 20 years experience in the luxury industry. Previously working for brands such as Lanvin, Lancôme and Christofle, Gaëlle transitioned toward sustainability by helping innovative sustainable luxury brands enter the Greater China market. She also did some work on Circular Economy in the luxury industry. Gaëlle came to Shared Value Project with a mission to accelerate the shared value movement and cross-sector outcomes in the Greater Bay Area.
Read more about Gaëlle on LinkedIn
Sky is the Executive Director at KELY Support Group and while growing up in Ghana, West Africa, she experienced first-hand the challenges that poverty, lack of access to education and health can have on a young person’s development. Today, Sky’s aspiration for KELY lies in nurturing young people throughout important developmental stages, and creating sustainable impact in substance abuse prevention and well being support for at-risk, marginalised young people in Hong Kong.
Read more about Sky on LinkedIn
Sue Toomey is Executive Director for HandsOn Hong Kong and has more than 20 years of experience running businesses and championing global causes. Sue's focus is developing the strategic direction and leading the team to empower everyone in the community to volunteer. Prior to joining HandsOn, Sue was Vice President, Global Events for The Economist Group where she created and led award-winning events and initiatives addressing global issues, including ocean sustainability, food security, diversity and inclusion. She previously ran her own social enterprise and headed a marketing agency while living in Mumbai.
Read more about Sky on LinkedIn
David is the Head of Experience Design & Culture, Generali Asia and his mission is building design thinking capabilities and leading executive change programs to help Generali’s leaders innovate for customers. He was formerly based in Europe as Experience Design Director for Credit Suisse, CRM Research Director for Gartner, and held digital, marketing and operations roles with Dell, Iomega and the World Economic Forum.
Read more about David on LinkedIn
Stephanie is the Design Strategy & Research Manager at Grab. She is a design generalist with a love for complex systems. Combining practices in research, service design, and playful collaboration, she designs holistic experiences that leverage the needs of both people and business. She currently works at Grab, designing service ecosystems for Grab Food and financial products across the SEA region. Stephanie has lived and learned from many cities around the world and deeply believe in the power of design to make an impact. Her ultimate goal is to cultivate new possibilities for the future—one that is more open, delightful, and kinder to our environment.
Read more about Stephanie on LinkedIn
Adam is one of the worlds leading Service Innovation practitioners. He is co-founder of WorkPlayExperience, and co-initiator of the Global Service Jam - the world’s biggest ever service design event. He is also co-author of the best selling book, This is Service Design Doing. Adam uses his background in psychology, comedy and drama to spark moments of transformative learning and unlock creative potential. He is a force of nature one of the funniest people you will ever meet.
Read more about Adam on LinkedIn
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